The Best 24/7 Trading Brokers in South Africa revealed. We have evaluated several trading brokers in South Africa to find 12 of the best that provide 24/7 customer support.
This is a complete guide to the 12 Best 24/7 Trading Brokers in South Africa.
10 Best Forex Brokers in South Africa for 2025
Rank
Broker
Review
Regulators
Min Deposit
Official Site
Best 24/7 Trading Brokers in South Africa – 7 Key Point Quick Overview
- ✅ 12 Best 24/7 Trading Brokers in South Africa
- ✅ Why is Customer Support important when you evaluate brokers?
- ✅ Do All Trading Brokers offer 24/7 Customer Service?
- ✅ How to Choose the Right Forex Broker in South Africa
- ✅ The Best Forex Brokers in South Africa
- ✅ Conclusion
- ✅ Frequently asked questions
In this in-depth guide, you’ll learn:
- Why is Customer Support important when you evaluate brokers?
- Do All Trading Brokers offer 24/7 Customer Service?
- 12 Best 24/7 Trading Brokers in South Africa
- How to Choose the Right Forex Broker in South Africa
- The Best Forex Brokers in South Africa
12 Best 24/7 Trading Brokers in South Africa
Since offering 24/7 customer support to clients is a popular strategy among some brokers, this clause could be used to describe the service provided by these brokers. Given the nonstop nature of the financial markets, traders may have questions or concerns outside normal business hours.
Brokers can earn their client’s confidence and loyalty by making themselves available at all hours of the day and night through their customer service department.
In addition, having customer service available around the clock is advantageous because traders may have queries or require assistance with their trades at any time.
Additionally, a broker’s ability to provide round-the-clock support to their clients might be a key differentiator in today’s fast-paced and globally integrated financial industry.
Customers can be attracted and retained by providing service around the clock, seven days a week, recognizing that traders may be located in different time zones and have varying work hours.
Overall, brokers can benefit from offering round-the-clock support to their clients by increasing satisfaction, fostering trust, and bringing in new business. Furthermore, we provide South Africans with a comprehensive overview of the Best 24/7 Trading Brokers in South Africa for 2025.
Fidelity Investments
Overview
Fidelity Investments is a highly reputable financial services provider well-suited to novice and experienced investors. The company is committed to placing the needs of its clients at the forefront and offers a wide range of services to meet the diverse needs of its customer base.
These include exceptional customer service, fee-free mutual funds, reasonable charges, extensive research resources, and the option to acquire fractional shares. Furthermore, investors can avoid fees that other brokerage firms commonly charge by working with Fidelity.
One of the most valuable tools offered by Fidelity is its premier trading platform, Active Trader Pro. This platform is designed to be user-friendly and customizable, allowing users to create a fully unique design from scratch or to use one of the available templates.
Additionally, the platform offers advanced features such as stock charting, displaying hundreds of technical indicators, and executing multiple trades simultaneously.
The platform dashboard also provides access to other trading tools, such as Real-Time Analytics and Trade Armor. Furthermore, Fidelity also provides streaming of Bloomberg TV for desktops.
Fidelity Investments Features
| Broker's Name | Fidelity |
| 🏛️ Headquarters | Boston, Massachusetts |
| 📅 Year Founded | 1946 |
| ⚖️ Regulating Authorities | SEC, FINRA |
| 🌐 Countries not accepted for trade | Not indicated |
| 📌 Accounts | Fidelity Go Fidelity Personalized Planning & Advice Fidelity Wealth Management Fidelity Private Wealth Management |
| ☪️ Islamic account (swap-free) | No |
| 📒 Demo Account | Yes |
| ✴️ Institutional Accounts | Yes |
| 👨🏼💼 Managed Accounts | Yes |
| ⬆️ Maximum Leverage | No leverage indicated as it is investments |
| 👉 Sign Up Bonus | No sign up bonus indicated as it is investments |
| 💰 Minimum Deposit | R18 ZAR / $1 |
| 💳Fees | No Deposit or withdrawal fees |
| 💳 Deposit Options | ACH, wire transfers, PayPal and BillPay |
| 💳 Withdrawal Options | ACH, wire transfers, PayPal and BillPay |
| 📊 Platform Types | Active Trader Pro |
| 📶 OS Compatibility | Desktop, web and mobile |
| 📈 Tradable assets offered | Stocks, options, mutual funds, bonds |
| 💬 Languages supported on Website | English |
| 💬 Customer Support Languages | English |
| ⏲️ Customer Service Hours | 24/7 |
| 🔎 Open an Account | 👉 Click Here |
XM
Overview
Established in 2009, Trading Point of Financial Instruments, through its XM brand, is a rapidly expanding broker that has captured the attention of numerous traders worldwide.
With a client base of over 5,000,000 individuals from more than 190 countries, the organization has made significant strides in the industry, as per the information provided on the official website.
The broker is committed to providing an exceptional trading experience, with a wide array of trading instruments available at competitive market spreads, starting from 0.0 pip for the EUR/USD, USD/JPY, and GBP/USD on the XM Zero account, along with no-requotes.
Customers can access XM’s customer support team through phone and live chat, with support being provided in over 25 languages to ensure that assistance is available in the client’s preferred language.
XM Features
| 🔎 Broker | XM.com |
| 🏛️ Headquarters | UK |
| 📅 Year Founded | 2009 |
| ⚖️ Regulating Authorities | FCA, IFSC, CySec, ASIC, CMA |
| FSC No | license number 000261/158 |
| 🌐 Countries not accepted for trade | United States |
| Account Types | Micro Account; Standard account; Ultra Low Account; Shares Account |
| 📒 Demo Account | Yes |
| 📌 Fees | R63 ZAR / $3.50 |
| 📌 Spreads | spreads from 0.6 to 1.7 pips |
| 📌 Commission | commission-free trading depending on account selected |
| ✴️ Institutional Accounts | No |
| 👨🏼💼 Managed Accounts | No |
| ⬆️ Maximum Leverage | 1:1000 |
| 💰 Minimum Deposit | $5 /R90 ZAR |
| 💳 Deposit Options | Bank Wire Transfer Local Bank Transfer Credit/Debit Cards Neteller Skrill, and more. |
| 💳 Withdrawal Options | Bank Wire Transfer Local Bank Transfer Credit/Debit Cards Neteller Skrill, and more. |
| 📊 Platform Types | MetaTrader 4 and MetaTrader 5 |
| 📶 OS Compatibility | Web browsers, Windows, MacOS, Linux, Android, iPhone, tablets, iPads |
| 📈 Tradable assets offered | Forex, commodities, shares, indices, metals, energies, options, bonds, CFDs, and ETFs |
| 💬 Languages supported on Website | 23 Languages |
| 💬 Customer Support Languages | 23 Languages |
| ⏲️ Customer Service Hours | 24/5 |
| 🚀 Open an Account | 👉 Open Account |
IC Markets
Overview
IC Markets is a global provider of Contracts for Difference (CFD) trading solutions, catering to the needs of active day traders, scalpers, and beginners.
With its headquarters in Australia, the broker offers its clients a wide selection of trading platforms, competitive trading costs, low latency connectivity, and superior liquidity.
The customer support team at IC Markets is available in 14 languages, operating 24 hours a day, seven days a week, and can be reached via live chat, email, and a contact form.
The broker offers up to three distinct trading accounts: Standard, Raw Spread, and cTrader Raw Spread, each catering to different trading styles and preferences.
IC Markets is committed to providing innovative trading technology, with super-fast trading servers located in London and New York, maximizing order execution speeds on all three trading platforms.
Additionally, the broker boasts minimum slippage by providing investors with direct access to inter-bank price feeds from over 50 banks and institutional liquidity partners.
IC Markets Features
| 🔎 Broker's Name | 🔎 IC Markets |
| 🏛️ Headquartered | Sydney, Australia |
| 📅 Year Founded | 2007 |
| ⚖️ Regulating Authorities | ASIC, CySEC, FSA, SCB |
| AFSL No | 335692 |
| Cyprus Reg. no | 356877 |
| 🌐 Countries not accepted for trade | United States, Canada, Zimbabwe, Iran, Iraq, Ghana, Cote D’Ivoire, Cuba, Liberia, Niger, Togo. |
| 📌 Account Types | Raw Spread (cTrader) / Raw Spread / Standard |
| ☪️ Islamic account (swap-free) | ✔️ Yes |
| 📒 Demo Account | ✔️ Yes |
| 💰 Bonus | No Sign-up Bonus |
| ✴️ Institutional Accounts | ❌ No |
| 👨🏼💼 Managed Accounts | ❌ No |
| 📈 Maximum Leverage | 1:500 |
| 💰 Minimum Deposit | R 3600 ZAR / $200 |
| 💳 Deposit Options | Bank / wire transfer, PayPal, credit card, Skrill, Neteller, UnionPay, BPAY, FasaPay and Poli. |
| 💳 Withdrawal Options | Bank / wire transfer, PayPal, credit card, Skrill, Neteller, UnionPay, BPAY, FasaPay and Poli. |
| 📊Platform Types | MetaTrader 4, MetaTrader 5, WebTrader |
| 📱 OS Compatibility | Windows, Mobile, Web, iPhone, iPad PC and Mac OS, mobile for Android and IOS |
| 📈 Tradable assets offered | Forex, CFDs on indices, stocks, commodities and futures, precious metals, and cryptocurrencies |
| 💬 Languages supported on Website | Multilingual |
| 💬 Customer Support Languages | Multilingual |
| ⏲️Customer Service Hours | 24/5 |
Exness
Overview
The Exness Group is a well-established provider of Contracts for Difference (CFD) trading services, having been founded in 2008. It is a reputable choice for retail investors seeking to participate in the financial markets.
The broker offers variable leverage depending on the account equity, with the maximum ratio being Unlimited:1, which may explain why it is not available in markets where leverage limits for retail traders are restricted.
Exness simplifies its account offerings by providing only two types of accounts, Standard and Professional, both of which are equipped with the MetaTrader 4 and MetaTrader 5 trading platforms.
Customers can contact the customer service team over the phone, live chat, call back service, or email, with support being provided in English and Chinese 24/7. The website content is also available in 14 different languages.
Exness Features
| Broker's Name | Exness |
| 📅 Year Founded | 2008 |
| 🥇 Headquarters | Limassol, Cyprus |
| 📈 Publicly Traded | No |
| 📈 Used by | 260 000+ Traders |
| 🗺️ Regulated By | CBCS, CySEC, FCA, FSA, FSC, FSCA |
| 💰 Minimum Deposit | R180 ZAR / $10 |
| 🇿🇦 ZAR Trading Accounts | Yes |
| 🏆 Awards | Yes |
| 📈 Trading Desk Type | Market Maker, No dealing desk |
| 🇺🇸 Accept US Clients | No |
| 🚀 Bonus Program | Standard +10% |
| 🚀 Welcome Bonus | No |
| ☪️ Islamic Account | Yes, available |
| 📒 Account Types | Standard Cent, Standard, Pro, Raw Spread, Zero. |
| 🌐 Account Open Languages | Arabic, Bengali, Czech, Dutch, Filipino, French, German, Greek, Hungarian, Indonesian, Italian, Korean, Malay, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Vietnamese |
| 💳 Demo Trading Account | Yes |
| 👛 Deposit with credit/debit account | Yes |
| 👛 Deposit with Cryptocurrencies | Yes |
| 👛 Deposit with QIWI | Yes |
| 👛 Bank Wire (Deposit/Withdrawal | Yes |
| 👛 Deposit with Neteller | Yes |
| 👛 Deposit with Skrill | Yes |
| 📊 Trading Currencies | Yes |
| 📊 Trading Indices | Yes Yes |
| 📊 Trading Stocks | Yes |
| 💱 Currency Pairs | 97 |
| 💱 Major Forex Pairs | EUR/USD; USD/JPY; GBP/USD; USD/CHF; USD/CAD; AUD/USD; GBP/JPY NZD/USD; GBP/JPY |
| 💱 Number of cryptos | 35 |
| 💱 Minimum lot size trading volume | Depends on instrument |
| 💱 Maximum lot size | Depends on instrument |
| 💰 Spreads | Spread depends on account type and instrument. Spreads are always floating. |
| 📊 CFD | FTSE Spread 1.5 pts (var) GBPUSD Spread 2.1 (var) Oil Spread 0.05 (var) Stocks Spread 0.1% Var |
| 📊 Forex | GBPUSD Spread 2.1 pips (var) EURUSD Spread 1.6 pips (var) EURGBP Spread 2 pips (var) Assets 55+ |
| 📊 Leverage | 1:2000 |
| 📊 Forex: Spot Trading | Yes |
| 📊 CFDs - Total Offered | 1273 |
| 💰 Active Trader or VIP Discounts | No |
| 💰 Withdrawal fee | Yes |
| 💰 Instant withdrawal and deposits | Yes. Depends on the payment system. May vary based on the payment provider's processing |
| 💰 Negative balance protection | Yes |
| 💰 In-house VPS hosting | Yes, with $500+ deposits |
| 💰 CFD Commission Fee | Depends on account |
| 💰 Inactivity fee charged | No |
| 📱 MetaTrader 4 (MT4) | Available |
| 📱 MetaTrader 4 (MT5) | Available |
| 📱 Zulu Trade | Available |
| 📱 Mac | Available |
| 🖥️ Desktop Availability | Yes |
| 📱 Mobile Availability | Yes |
| 🌐 Web Availability | Yes |
| 📱 Android | Yes |
| 📱 iOS | Yes |
| 👨💼 Customer Service | Yes, 24/5 in various languages namely English, Indonesian, Arabic, Japanese, French, Hindi, Portuguese, Russian, Spanish and Urdu. |
| 🏫 Education | Exness Academy, Fundamental and Technical Analysis, Market news, webinars & Web TV |
| 🚀 Open an Account | 👉 Click Here |
FBS
Overview
FBS was founded in 2009 and is a broker that caters to beginners by providing access to many CFD markets at low prices. MetaTrader 4, MetaTrader 5, and the FBS Trader mobile app all support a range of account kinds.
FBS’s ‘Cent Account’ option is great for novice traders because it allows them to practice with a small investment in real time. In addition, this broker adopts a forward-thinking pricing stance by offering no withdrawal costs, even when withdrawing via bank wire, and low inactivity fees.
If you prefer to speak to someone over the phone, you may enter your phone number into a form on the proprietary trading platform and request the best customer service over call back.
FBS Features
| Broker's Name | FBS |
| 🏛️ Headquartered | Cyprus |
| 👋 FSCA License nr | 50885 |
| 🏦 Accounts | Cent account; Micro account; Standard account; Zero Spread account; ECN account; Crypto account |
| 💰 Bonus | Open any one of the Level Up accounts and receive $140 / ZAR 2240 bonus |
| 📅 Year Founded | 2009 |
| ⚖️ Regulating Authorities | IFCS, CySEC, ASIC, FSCA |
| 🌐 Countries not accepted for trade | Japan, USA, Canada, UK, Myanmar, Brazil, Malaysia, Israel and the Islamic Republic of Iran |
| ☪️ Islamic account (swap-free) | Yes |
| 💹 Sign up Bonus | $140 |
| 👍 Demo Account | Yes |
| 📊 Institutional Accounts | No |
| 📊 Managed Accounts | No |
| 📈 Maximum Leverage | 1:3000 |
| 💰 Minimum Deposit | R18 ZAR / $1 |
| 💳 Deposit Options | Neteller; Sticpay; Skrill; Perfect Money |
| 💳 Withdrawal Options | Neteller; Sticpay; Skrill; Perfect Money |
| 💻 Platform Types | MT4, MT5 |
| 📱 OS Compatibility | Android, Apple iOS, Web, Windows, macOS, Multiterminal |
| 📈 Tradable assets offered | Forex, commodities, bonds, shares, indices, stocks, CFDs, metals, energies |
| 👨💼 Languages supported on Website | Deutsch,English,Español,Français,Italiano,Português |
| 👥 Customer Support Languages | Deutsch,English,Español,Français,Italiano,Português |
| 📆 Customer Service Hours | 24/5 |
Weltrade
Overview
Weltrade, an international broker with its headquarters in St. Vincent and the Grenadines, was founded in 2006. It provides clients access to six live accounts, two designated for beginners and four for advanced traders.
Weltrade supports the MT4 and MT5 platforms in full. In addition, traders can choose from four commission-free live accounts, a copy trading account, and a digital currency account in which they can trade cryptocurrencies.
Prize drawings for cash awards, 100% deposit bonuses for MT5, demo contests, spinners, and puzzle games are just a few examples of the many active discounts and promotions available at Weltrade.
Furthermore, customer service is available via phone, email, and live chat at any hour of the day or night and in ten different languages through Weltrade. Another service that Weltrade provides is a call-back feature.
Weltrade Features
| ℹ️ Weltrade Features | ℹ️ Info |
|---|---|
| 📅 Year Established | 2006 |
| ⚖️ Regulation and Licenses | SVG FSA, FSCA |
| ⚖️ Minimum Deposit | R 18 ZAR ($1) |
| 📈 Order Execution | Market |
| 📊 Average Spreads | 0.0 pips EUR/USD |
| 💰 Minimum Commissions Charged | 1.5 points |
| 📊 Maximum Leverage | 1:1000 |
| ☎️ Customer Support Hours | 24/7 |
| ☎️ Customer Support Channels | Live Chat Telephone |
| 📊 Range of Markets Offered | Forex Share CFDs Indices Cryptocurrency Metals Energies |
OctaFX
Overview
OctaFX is a well-regarded brokerage. However, the South African Financial Sector Conduct Authority (FSCA) does not regulate it.
Instead, Octa is only overseen by a single tier 2 regulator, the Cyprus Securities and Exchange Commission (CySEC) in Europe and the Tier-3 SVG Financial Services Authority in Saint Vincent and the Grenadines.
While traders can trade 74 of Octa’s 230 instruments on the MetaTrader 4 (MT4) Account, the full range of instruments is available on the MetaTrader 5 (MT5) Account.
The broker’s customer support team is available 24/7 via live chat and 24/5 via phone, email, WhatsApp, and Telegram, with local numbers provided for the United Kingdom, Hong Kong, and Indonesia.
In addition, the Finance Department is open from 06:00 – 22:00 (EET), and the customer verification department is open from 08:00 – 17:00 (EET) for account setup and troubleshooting queries.
OctaFX Features
| 🔎 Broker | 🥇 Octa |
| 📌 Regulation | SVGFSA |
| ☪️ Islamic account (swap-free) | ☑️ Yes |
| 👍 Demo Account | ☑️ Yes |
| 📊 Institutional Accounts | No |
| 📊 Managed Accounts | No |
| 📈 Maximum Leverage | 1:500 |
| 💰 Minimum Deposit | $5 / R 80 ZAR |
| Open an Account | 👉 Click Here |
Capital.com
Overview
Capital.com is a global brokerage firm specializing in trading forex and Contracts for Difference (CFD) with various other asset classes. Capital.com was established in 2016 and is dedicated to providing the highest quality trading experience through its innovative, AI-enabled technology.
As a fast-emerging leader in the leveraged trading market in Europe, Capital.com is known for its wide range of assets and exceptional 24/7 customer service.
Many clients choose to trade CFDs with Capital.com due to its attractive minimum deposit of $20, making it one of the most affordable trading accounts compared to its competitors.
The company’s customer service team can be reached through various methods such as telephone, live chat service, and email, with telephone and email providing the most comprehensive answers to customer queries.
The customer support team can also be reached through social media platforms such as Instagram, Twitter, LinkedIn, Facebook Messenger, and Telegram.
Capital.com also has a dedicated account manager support center that provides numerous trading videos to assist clients in navigating the web trading platform and meeting regulatory requirements.
Capital.com Features
| Broker's Name | Capital.com |
| 📍 Headquartered | Cyprus, Limassol |
| 📅 Year Founded | 2016 |
| ⚖️ Regulating Authorities | FCA, CySEC, ASIC, SCB |
| 📌CySEC No | HE 354252 |
| 📌FCA No | 793714 |
| 🌐 Countries not accepted for trade | The United States |
| ☪️ Islamic account (swap-free) | No |
| 👍 Demo Account | Yes |
| 📊 Institutional Accounts | Yes |
| 📊 Managed Accounts | No |
| 📈 Maximum Leverage | 1:30 for retail |
| 💰 Minimum Deposit | R160 ZAR / $20 by card |
| 🌐 Spreads | From 0.6 pips |
| 🌐 Commission | 0% other fees apply |
| 🌐 Fees | Overnight fee on Indices, Commodities, and FX |
| 📊 Accounts | Standard account |
| 📎 Bonus | No |
| 💳 Deposit Options | Wire Transfer, Visa, MasterCard, Skrill, Neteller, iDeal, Giropay, Przelewy24, QIWI, WebMoney, Trustly, Worldpay and AstroPay. |
| 💳 Withdrawal Options | Wire Transfer, Visa,,MasterCard, Skrill, Neteller, iDeal, Giropay, Przelewy24, QIWI, WebMoney, Trustly, Worldpay and AstroPay. |
| 💻 Platform Types | Proprietary Web-Based Platform |
| 📱 OS Compatibility | PC and Mobile |
| 📈 Tradable assets offered | CFDs on Commodities, Metals, Stocks, Oil, Gold, Indices and FX currency pairs. |
| 👨💼 Languages supported on Website | English, Spanish, Italian, French, German, Chinese, Russian, Portuguese, Thai, Bahasa, Swedish, Polish, Hungarian and more |
| 👥 Customer Support Languages | English, Spanish, Italian, French, German, Chinese, Russian, Portuguese, Thai, Bahasa, Swedish, Polish, Hungarian and more |
| 📆 Customer Service Hours | 24/5 |
| 🔎 Open an Account | 👉 Click Here (82.67% of retail investor accounts lose money) |
TD Ameritrade
Overview
TD Ameritrade is a highly respected and well-known brokerage firm in the United States, attracting a diverse range of investors thanks to its comprehensive offering. It makes it easy for beginner investors to start, with no minimum balance requirements and straightforward pricing.
The company provides excellent customer service through a hotline open around the clock. Help is also available via email, the website, and the trading platform itself, not to mention Twitter and Meta.
Through the thinkorswim mobile app, customers of TD Ameritrade can have a live conversation with a support agent without ever having to leave the app.
Additionally, clients can speak with a live broker. However, fees may apply, and many of the representatives staffing TD’s trading desk and answering client questions are either former professional floor traders and market makers or have been trained by them.
Clients also can speak with TD Ameritrade financial advisors, and the Chatbox capability is supported using Apple Business Chat, Meta Messenger, Twitter Direct Messages, and, in Asia, WeChat.
TD Ameritrade Features
| 🔎 Broker | 🥇 TD Ameritrade |
| 💵 Minimum Deposit | $0 USD, R0 ZAR |
| 💳 Commissions | $0 USD, R0 ZAR on online stock and ETF trades |
| 💰 Options (per contract) | $0.65 USD, R10 ZAR |
| 💵 Inactivity Fee Charge | ❌ No |
| 💵 Withdrawal Fee | ❌ No |
| 📌 Products offered | Stock, ETF, Forex, Fund, Bond, Options, Futures, Crypto |
| 📝 Demo Account | ✔️ Yes |
| Open an Account | 👉 Click Here |
Plus500
Overview
Plus500, a trademark of Plus500 Ltd, is a company that specializes in providing online trading of Contracts for Difference (CFDs) through its proprietary trading platform, accessible via the web and other electronic channels.
Established in 2008, the Israel-based firm operates through several subsidiaries in Europe and the Asia-Pacific region and is regulated by the relevant authorities. Plus500 Ltd (PLUS.L) is a publicly traded company listed on the London Stock Exchange (LSE) and a member of the FTSE 250.
The broker offers clients in over 50 countries access to various CFDs on various instruments, including forex, stock indices, individual shares, commodities, ETFs, options, and cryptocurrencies.
Plus500 has a comprehensive list of Frequently Asked Questions (FAQs) that can be browsed to find answers to common queries. In addition, the UK subsidiary, Plus500UK Ltd, the Australian branch, Plus500AU Pty, and other locations offer around-the-clock service without interruption.
The Plus500 website is available in thirty-two languages, and customer support through live chat and email is similarly multilingual.
This comprehensive customer support has received high ratings. It helps prevent clients’ accounts from incurring losses in case a problem arises, regardless of whether the client is accessing the platform through a web browser or a mobile device.
Plus500 Features
| ℹ️ Plus500 Features | ℹ️ Info |
|---|---|
| 📅 Year Established | 2008 |
| ⚖️ Regulation and Licenses | ASIC, FSCA, FCA, CySEC, FSA Seychelles, MAS |
| ⚖️ Minimum Deposit | R1,700 ZAR / $100 |
| 📈 Order Execution | - |
| 📊 Average Spreads | Variable |
| 💰 Minimum Commissions Charged | None, only the spread is charged |
| 📊 Maximum Leverage | 1:30 |
| ☎️ Customer Support Hours | 24/7 |
| ☎️ Customer Support Channels | Live Chat |
Global GT
Overview
Founded in 2025, Global GT is an international CFD broker regulated by the Financial Sector Conduct Authority (FSCA) in South Africa and the Financial Services Authority (FSA) in Seychelles.
As a Straight-Through-Processing (STP) broker, Global GT offers market execution and ZAR trading accounts with a wide range of CFDs. However, unlike many other brokers in South Africa, Global GT only supports the MetaTrader 5 (MT5) platform, not the industry standard MetaTrader 4 (MT4).
Global GT has a low minimum deposit requirement of $5 on most account types, but the variable spreads are wider than its competitors.
The responsive and helpful customer support team at Global GT is available across channels, including live chat and email, 24 hours a day, 7 days a week.
Global GT Features
| 🏢Name of Broker | Global GT |
| 📅 Year Founded | 2019 |
| 🥇 Head Office | South Africa |
| 🏛️ Financial Regulatory Bodies | FSCA FSA |
| 🗺️ Tier-1 Licenses | Yes |
| ⭐ Trustpilot Score | 4.8/5 |
| 📈 Trading Desk Type | No |
| 📊 Trading Model | 1st Regulated Hybrid Broker |
| 🚀 Welcome Bonus | 60% Welcome Bonus |
| 📒 Account Types | Cent Account Mini Account Standard FX Account Standard + Account Pro Account ECN Account |
| 👨👩👧👦 Account Open Languages | English, Turkish |
| ☪️ Islamic Account | Yes |
| ⏱️ Time to open an account | Less than 1 minute |
| ☎️ Customer Support Hours | 24/7 |
| ☎️ Customer Support Channels | Live Chat Social Media Platforms |
| 🔘 Demo account | Yes |
| 💱 Products Offered | Forex, Crypto, Synthetic Cryptos, Stocks, Precious Metals, Energies, Equity Indices, GTi12 Index |
| 🌐 Restricted Countries | United States of America, Canada, EU countries, Iran, North Korea, and Belize |
| 👛 Minimum Deposit | R90 ZAR / $5 |
| 🚀 Open an Account | 👉 Open Account |
RoboForex
Overview
RoboForex was founded in 2009 and is rapidly increasing; the company’s website claims that more than 4,500,000 investment accounts were registered by the end of 2025.
That is a lot of new accounts compared to when the broker opened its doors in Belize in 2009, totaling just over 1,700. Nevertheless, the broker serves retail clients and partners with excellent and trustworthy brokerage services using current tools and technologies.
RoboForex’s mission is to provide its customers with a full range of trading services, all of which they can trust to be of the highest possible quality and value while maintaining their privacy and security.
In addition, RoboForex uses a mix of market maker and no-dealing-desk approaches to the foreign exchange market, providing clients with access to both sets of trading circumstances.
The broker’s multi-language customer assistance service is available 24 hours, 5 days a week, in 13 languages.
RoboForex customer services can be contacted via multiple live chat widgets, including WhatsApp, Telegram, Line, and Skype, local phone numbers (according to jurisdiction), web form, and email.
RoboForex Features
| 🔎 Broker | 🥇 Roboforex |
| ⚖️ Regulating Authorities | IFSC |
| 🌐 Countries not accepted for trade | US, Canada, Australia, and Japan |
| ☪️ Islamic account (swap-free) | ✔️ Yes |
| 👍 Demo Account | ✔️ Yes |
| 📈 Maximum Leverage | 1:2000 |
| ☎️ Customer Support Hours | 24/7 |
| ☎️ Customer Support Channels | Email Live Chat Telephone |
| Range of Markets Offered | Forex Stocks Indices ETFs Commodities Metals Energy Commodities |
| 💰 Minimum Deposit | R180 ZAR / $10 USD |
| 💻 Platform Types | MT4, MT5 |
| 🚀 Open an Account | 👉 Open Account |
Why is Customer Support important when you evaluate brokers?
Customer support is important when evaluating brokers because it can impact a trader’s overall experience. Good customer support can help traders quickly and efficiently resolve any issues or questions, saving them time and money.
On the other hand, poor customer support can lead to frustration and potentially costly mistakes. Customer support can also provide valuable information and resources to traders, such as educational materials and market analysis.
Overall, good customer support can help traders make more informed decisions and have a better trading experience.
Do All Trading Brokers offer 24/7 Customer Service?
Not all trading brokers offer 24/7 customer service. Many brokers have customer service teams available during specific times, such as during market or business hours in a specific time zone.
Some brokers may also have more limited customer service options, such as only offering email or online chat support. Therefore, it is important to check a broker’s customer service hours and options before opening an account to ensure that you will have the support you need when you need it.
However, many of the top-tier, reputable trading brokers do offer 24/7 customer service to their clients. In addition, they may have diverse ways of providing it, such as through email, phone, live chat, or even video calls.
How to Choose the Right Forex Broker in South Africa
Traders in South Africa should use the following criteria to determine whether or not a forex broker is suitable for their individual trading needs and goals.
The Credibility and Reputation of the Broker
The broker’s reputation and record of accomplishment are key factors to consider. Current user feedback in reviews, criticisms, and survey summaries is also accessible. A second method for determining a broker’s validity is to look at their customer base size.
The Quality and Availability of Customer Support
If you are new to investing or trading and do not already have a mentor or counselor, you will want to contact customer support. Contacting and testing customer support quality, response time, information, level of supplying information, etc., is essential for South Africans.
It is crucial to have access to customer care, and South Africans may check customer service ratings before signing up with a broker.
The Trading Platforms provided for trading
You should look for a trading platform that is easy to understand and use, has low latency, and has a straightforward UI.
Find out what other people think about the app by reading reviews on Google Play and the App Store. Then, when choosing a broker, focus primarily on the trading platform they offer.
Consider the Costs involved with trading
Brokers facilitate the execution of purchase and sell orders by clients. In exchange for their assistance, they charge you a “brokerage fee.” In the broker industry, you can choose between full-service and discount brokers.
A full-service broker provides more than just a trading platform; they also provide advice and other premium services. And on top of that, they take very hefty commissions for every trade they do.
On the other hand, Bargain brokers offer customers only a platform to conduct business. You can make trades at a low, flat rate and take advantage of their low trading fees.
Choose a broker who is a good fit for you; if you require specialized help, such as stock research guidance and reports, a full-service broker is the best option.
On the other hand, a discount broker is a way to go if you want to invest or trade on your own and pay the lowest possible brokerage costs.
Research Tools and Resources
Trading tools, market analysis, technical and fundamental analysis, an economic calendar, trading calculators, and several other tools can help South Africans navigate complex markets.
Ensure that your chosen forex brokers offer various tools that can help you enhance your trading experience, refine your trading strategies, and make more informed trading decisions based on accurate metrics and details.
Fund Transfers
There must be a simple connection between trading and the trader’s bank account. Moreover, when you need to make deposits or withdrawals, the broker should provide flexible and reliable options.
South Africans can look for local methods such as EFT through South African banks, OZOW, and others.
South Africans should find out whether there are any fees associated with sending money abroad through the brokerage, as internet withdrawals and transfers should be quick and easy.
The Range of Markets Offered
Suppose you are looking to diversify your investing and trading portfolio. In that case, it is in your best interest to find a broker who offers a wide range of tradable financial instruments, including forex, commodities, energies, ETFs, bonds, cryptocurrencies, and more.
Hidden fees
When it comes to trading and investing, there should not be any or very few hidden expenses. Instead, there has to be a comprehensive breakdown of all transaction fees, including overnight, currency conversion, deposit, withdrawal, and inactivity fees.
Comprehensive Education
A customer education center or trading academy is a service offered by several brokers. When you evaluate brokers, you must inspect the educational material available. Furthermore, ensure that your broker has a demo account that you can use to practice trading.
The Best Forex Brokers in South Africa
This article lists the best brokers that offer forex and CFD trading to South African traders. In addition, we have further identified the brokers that offer additional services and solutions to South African traders.
Best MetaTrader 4 / MT4 Forex Broker in South Africa
Overall, XM is the best MT4 forex broker in South Africa. The XM Group, often referred to as XM, is a well-known and licensed internet trading broker with a presence worldwide.
The 1.5 million traders and investors who use XM may choose from a wide range of sophisticated trading options that are also perfect for seasoned South Africans. In addition, South Africans could access various trading tools, charts, and other resources by utilizing MetaTrader 4.
Best MetaTrader 5 / MT5 Forex broker in South Africa
Overall, Eightcap is the best MetaTrader 5 Forex broker in South Africa. Eightcap is an ASIC-regulated market maker with no-intervention, MT5 support, and changeable spreads.
In addition to Forex, Eightcap’s MT5 trading account provides access to various CFD indices, commodities, and US and Australian stocks.
Best Forex Broker for beginners in South Africa
Overall, MTrading is the best forex broker for beginners in South Africa. Through its network of more than 10 sites throughout the globe, MTrading has grown to service more than 250,000 traders and 5,000 partners since its launch in 2012.
For novice traders, MTrading offers resources and lessons. They also organize webinars for more practical education.
Best Low Minimum Deposit Forex broker in South Africa
Overall, HFM is the best Low Minimum Deposit Forex broker in South Africa. HFM is an FSCA-regulated forex and CFD broker that offers some of the lowest fees.
South African traders can easily register a Micro Account with a minimum deposit of 70 ZAR, with spreads on this account starting from 1 pip.
Best ECN Forex broker in South Africa
Overall, FxPro is the best ECN Forex broker in South Africa. In addition, FxPro is one of the best ECN brokers, with over 800,000 clients from 173 countries worldwide.
Trades are executed within 10 milliseconds, and only 9% of orders experience negative slippage. South Africans can also benefit from FxPro’s negative balance protection.
Best Islamic / Swap-Free Forex broker in South Africa
Overall, AvaTrade is the best Islamic / Swap-Free Forex broker in South Africa. AvaTrade is a well-regulated STP and Market Maker broker that caters to all traders worldwide, including Muslim traders who are prohibited from receiving/paying interest.
The AvaTrade Islamic Account has increased spreads but offers traders access to several halal markets that can be traded.
Best Forex Trading App in South Africa
Overall, FBS is the best forex trading app in South Africa. Over 75 trading instruments are available with the FBS trading app. In addition, there are hundreds of accounts established on the website every day, according to FBS, which claims to service more than 150 nations.
FBS gives South Africans two chances to earn no-deposit bonuses, enabling them to save money before beginning to trade on live markets where their money is at risk.
Best Forex Rebates Broker in South Africa
Overall, FP Markets is the Best Forex Rebates Broker in South Africa. FP Markets offers South African traders rebates of up to 0.3 pips on the Standard Account when they trade Forex or Precious Metals. Furthermore, Raw Account holders can earn 25% of the commissions paid on Forex and Metals.
Best ZAR Forex broker in South Africa
Overall, Exness is the best ZAR Forex broker in South Africa. With Exness, South Africans can register an account for 180 ZAR ($10) to access several financial markets, competitive spreads, and unlimited leverage per account balance.
Best Lowest Spread Forex Broker in South Africa
Overall, Capital.com is the best lowest-spread forex broker in South Africa. It is simple to locate trading opportunities daily with some of the lowest spreads available thanks to Capital.com’s wide selection of currency pairs to trade.
This includes some of the most volatile forex pairs on the market. In addition, since these pairs are traded using CFDs, all Capital.com’s costs are included in the spread.
Best Nasdaq 100 Forex Broker in South Africa
Overall, Trade Nation is the best Nasdaq 100 forex broker in South Africa. Moreover, Trade Nation is not only one of the most reputable trading platforms in South Africa, but the broker offers Nasdaq under US Tech.
South African residents can easily trade various other index CFDs and Forex instruments through Trade Nation. Furthermore, Nasdaq can be traded via Trade Nation with minimal spreads starting at 0.8 pip on Nasdaq.
Best Volatility 75 / VIX 75 provider in South Africa
Overall, Plus500 is the best Volatility 75 / VIX 75 CFD provider in South Africa. Plus500 is the best option for South Africans who want to trade CFDs on the Volatility 75 index. Spreads with Plus500 start from 1.17% on VIX trades, and South Africans need not worry about commission fees.
Best NDD Forex broker in South Africa
Overall, SuperForex is the best NDD Forex broker in South Africa. SuperForex offers over 400 instruments and provides South Africans with a choice between STP and ECN Accounts. These accounts feature reduced spreads and some of the most competitive commissions.
Best STP Forex broker in South Africa
Overall, Libertex is the best STP Forex broker in South Africa. Libertex offers a choice between major, minor, and exotic forex pairs. Libertex caters to 3 million platform users, including South Africans and traders, with access to the Libertex, MT4, and MT5 trading platforms.
Best Sign-up Bonus Forex broker in South Africa
Overall, JustMarkets is the best sign-up bonus broker in South Africa. When opening a trading account with JustMarkets, new customers could get a USD 30 bonus with no initial investment required.
It is a fast-paced, competitive market, but once traders make their initial deposit, they will be eligible for additional bonuses to help them trade even more successfully.
Conclusion
Customer support is crucial in trading derivatives and interacting with financial markets. Furthermore, efficient customer support can help traders navigate markets, gain information, learn, and more.
Therefore, South Africans must ensure that they can easily stay in touch with their broker at any given time over flexible communication channels.
10 Best Forex Brokers in South Africa for 2025
Rank
Broker
Review
Regulators
Min Deposit
Official Site
Frequently asked questions
Are there any SA brokers with Nasdaq?
Several SA brokers offer Nasdaq, including Octa, Exness, AvaTrade, HFM, Axi, Octa, and more.
Which is the best broker for beginners in South Africa?
Brokers such as MTrading, AvaTrade, IC Markets, IG, and others, are suitable for beginners based on their user-friendly platforms and range of educational materials.
Which are the best brokers with ZAR accounts that operate 24/7?
Exness is one of the best brokers with a ZAR account and the benefit of 24/7 customer support in English and Chinese.
Which is the best broker for MT4 in South Africa?
We chose XM as the best broker for MT4 in South Africa based on its range of markets, superior analysis, and research, 24/7 customer support, and several other features that can benefit both beginner and professional traders in South Africa.
Which broker has NAS100 Micro in South Africa?
Brokers such as Exness, HFM, XM, and others provide a Micro Account that can be used to trade instruments such as Nasdaq with micro-lot position sizes from 0.01 lots.
What is the MetaTrader 4 minimum deposit South Africa must pay?
There is no set minimum deposit on MetaTrader 4. However, South Africans are subject to paying a minimum deposit to their broker when they register a trading account, often from 17 ZAR and up.
Are there any Forex brokers with a ZAR Account and Nasdaq?
Yes, most brokers who offer ZAR Accounts, such as Exness, HFM, AvaTrade, and many others, offer Nasdaq shares and a CFD on the Index.
Addendum/Disclosure
No matter how diligently we strive to maintain accuracy, the financial markets are volatile that could shift and change at any given time, even if the information supplied is correct at the time of going live.
Top 4 Brokers
