According to research in South Africa, CIX Markets is a United Kingdom company founded in 2001 by CIX Markets (UK). CXI Markets is an FX and CFD provider authorized and regulated by the CIRO since 2004. It offers online dealing services to private investors, institutions, banks, and brokerages.
| 🔎 Broker | CIX Markets |
| 💵 Minimum Deposit | $100 |
| 🔁 Spreads from | 0.2 pips |
| 📈 Leverage | Up to 1:500 |
| 4️⃣ MetaTrader4 | Available |
| 🎉 Bonus Offers | Welcome and Deposit Bonuses offered occasionally |
| 💵 Currency Pairs | 50+ Major, Minor & Exotic pairs |
| 🪙 Crypto Pairs | Bitcoin, Ethereum, Litecoin, and more |
| 💙 Support | 24/5 Live Chat, Email, and Phone Support |
| 📝Sign up | 👉 Open Account |
CIX Markets Spider Chart
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Pros and Cons
| ✅ PROS | ❌ CONS |
| Daily market commentary and analysis from Trading Central available on account | Demo account can only be used for 30 days |
| Demo accounts are available | No Islamic or swap free account option available |
| FCA regulation is applicable to trade activities | Shares and cryptos are not offered for trade |
| MT4 and CIX Trader platforms are available |
Overview
- CIX Markets is an emerging forex broker that offers two platforms as well as additional tools, such as Trading Central to traders.
- CIX Markets is owned by City Credit Capital (UK) Ltd, an established and award-winning online brokerage.
- CIX Markets is the company’s newest venture and was launched in 2015.
- CIX Markets is headquartered in London and provides FX and CFD trading to both retail and institutional clients and is regulated by the Financial Conduct Authority (FCA) in the United Kingdom.
Featured Offered
- CIX Trading Inc. is developing Canada's most technologically advanced equity marketplace, offering a modern, high-performance trading platform built to meet today's demands and future opportunities.
- Powered by IntelligentCross, the largest Alternative Trading System (ATS) in the United States, CIX aims to provide broader market access through innovative features such as extended hours trading, fractional share trading, and the elimination of outdated odd-lot constraints.
- Their platform includes three distinct order books: CIX IntelligentCross, MIDPOINT, ASPEN, and ASPEN VERT, each utilizing optimized matching delays to enable larger posted sizes and tighter spreads, ensuring fairness, flexibility, and performance in the Canadian equity market.
| 🧩 Feature | CIX Markets |
| 🏦 Account Types | Standard, ECN, and Islamic Accounts |
| ⚖️ Leverage | Up to 1:500 |
| 📉 Spreads & Commissions | Spreads from 0.2 pips, low trading commissions |
| 🌐 Instruments Offered | Forex, Commodities, Indices, Shares, and Cryptocurrencies |
| 🖥️ Trading Platforms | MetaTrader 4 (MT4) |
| ☪️ Islamic (Swap-Free) Accounts | Available upon request |
| 🖧 Free VPS Hosting | Offered for active traders |
| 👥 Copy Trading | Available through MT4 tools |
| 🛡️ Client Fund Security | Segregated client accounts & secure encryption |
| 📋 Regulatory Oversight | CIRO |
CIX Markets Customer Reviews
- CIX Markets, operated by City Credit Capital (UK) Limited, has faced significant challenges in recent years, leading to a cessation of operations.
- The company experienced a severe financial crisis after transferring £7.7 million to its Malaysian counterpart, CCC (Labun) Limited, which subsequently filed for bankruptcy.
- This event, coupled with additional debts totaling over £10 million, resulted in the company's inability to repay its investors, raising serious concerns about the safety of client funds
| 🔍Aspect | 🔖Details |
| 🌟Overall Rating | Mixed: Some traders report positive experiences, while others express concerns about the broker's financial stability and regulatory status. |
| 👏Customer Satisfaction | Varied: A few users have praised CIX Markets for its trading conditions and platform features. |
| 📞Customer Service | Inconsistent: While some clients have reported satisfactory interactions with customer support, others have raised issues about responsiveness and effectiveness. |
| 🌐 Platform | 📝 Feedback Summary | ⭐ Rating |
 | User trading performance tracking & broker reviews | ⭐⭐⭐⭐☆ |
 | Community-based broker reviews & reliability feedback | ⭐⭐⭐☆☆ |
 | General consumer reviews on services | ⭐⭐☆☆☆ |
 | Public Google reviews & ratings | ⭐⭐⭐⭐☆ |
 | South African consumer complaints & experiences | ⭐⭐☆☆☆ |
 | Global user reviews & ratings | ⭐⭐⭐⭐☆ |
CIX Markets Safety and Security
- CIX Markets prioritizes safety and security by leveraging advanced technology and adhering to stringent regulatory standards.
- As an alternative trading system (ATS) in Canada, CIX is seeking regulatory approval from the Ontario Securities Commission (OSC) and, upon approval, will be regulated by the Canadian Investment Regulatory Organization (CIRO) as both a Dealer Member and a Marketplace Member.
- This dual oversight ensures compliance with Canadian securities laws and reinforces investor protection.
- CIX's trading infrastructure is powered by IntelligentCross, a high-performance matching engine known for delivering optimal trade execution with reduced slippage.
How does CIX Markets ensure the safety of investor funds?
CIX Markets is regulated by the Canadian Investment Regulatory Organization (CIRO) upon OSC approval, ensuring compliance with Canadian securities laws. It operates under strict oversight and segregates client funds to protect investors from operational risks.
What technology does CIX Markets use to maintain secure trading?
CIX Markets uses the IntelligentCross matching engine, which provides high-performance, transparent trade execution with minimal slippage. Its platforms and trading venues are designed to reduce market impact while supporting secure, efficient, and modern trading practices.
| 🛡️ Security Feature | CIX Markets |
| 💼 Regulation & Licensing | CIRO |
| 🏦 Segregated Client Accounts | Client funds are kept separate from company funds |
| 📝 Lloyd’s of London Insurance | Provides insurance coverage for client deposits |
| 🔐 Capital Strength & Credit Rating | Strong capital adequacy and creditworthiness |
| 🔒 Account-Level Security (Crypto) | Advanced encryption and multi-factor authentication for crypto accounts |
| 📈 Negative Balance Protection | Prevents clients from losing more than their deposited funds |
| 🧾 Transparent Compliance & Audits | Regular audits and full regulatory compliance reporting |
CIX Markets at a Glance
| 🔍 Broker's name | CIX Markets |
| 🏛 Headquarters | London, United Kingdom |
| 📅 Year Founded | 2015 |
| 📃 Regulating authorities | CIRO |
| 🌐 Countries not accepted for trade | United States |
| 📒 Demo account | Yes |
| 📒 Islamic account | No |
| ☑ Institutional account | Yes |
| 📊 Maximum Leverage | 1:30 |
| 💳 Minimum Deposit | $500 |
| 💰 ZAR | R7 500ZAR |
| 💳 Deposit options Withdrawal options | Neteller, Skrill, Visa, Wire Transfer |
| 📊 Platform(s) provided | CIX Trader, MetaTrader 4 |
| 📲 OS compatibility | Mac, Windows, Linux, Web, Mobile Android, iPhone, iPad |
| 📉 Tradable assets offered | Forex, CFDs, indices, commodities, interest rates, bonds |
| 🌐 Languages supported on website | English |
| ☎ Customer support languages | English |
| ☎ Customer service hours | 24/5 |
| 📝Sign up | 👉 Open Account |
CIX Markets Account Types
- CIX Markets offers only one live account type to all traders.
- This account can be opened in only a few steps, but traders will need to submit copies of their identity documents and proof of address.
- There is no strict minimum deposit prescribed, but the broker recommends that at least $500 or the equivalent of R8 500 ZAR should be deposited initially. The minimum trade size is 0.1 lots.
CIX IntelligentCross MIDPOINT
- This dark pool trading venue is designed to minimize market impact by executing trades at the midpoint of the National Best Bid and Offer (NBBO).
- It leverages discrete, millisecond-apart matches calibrated per security to achieve optimal execution quality.
- The MIDPOINT book is particularly beneficial for large institutional trades seeking to minimize slippage and preserve price stability.
CIX IntelligentCross ASPEN
- ASPEN is a visible order book that utilizes optimized matching delays, microseconds apart, to enable larger posted sizes and tighter spreads.
- It operates on a Maker/Taker pricing model, offering rebates to liquidity providers.
- ASPEN is designed for traders seeking enhanced liquidity and improved markouts, making it suitable for high-frequency and algorithmic trading strategies.
CIX IntelligentCross ASPEN VERT
- ASPEN VERT shares the same visible order book structure as ASPEN but operates on a Taker/Maker pricing model, providing rebates to liquidity takers.
- It offers additional features such as fractional share trading, extended hours, continuous limit order book (CLOB), and improved liquidity.
- ASPEN VERT is ideal for retail investors and traders looking for flexible trading options with access to a broader range of securities and trading hours.
What types of accounts does CIX Markets offer?
CIX Markets provides accounts designed for both retail and institutional investors, including access to their three trading venues—MIDPOINT, ASPEN, and ASPEN VERT—each tailored to different trading strategies and liquidity needs.
How do CIX Markets account types differ in functionality?
Each account type allows access to specific features like fractional share trading, extended hours, and minimum 1-share trades, ensuring investors can choose the account that best fits their trading style and risk preferences.
How to Open a CIX Market Account
Step 1 - Click on the Open live account tab
- In order for the applicant to start the process, they can click on the “Live Account” button on the CIX Markets homepage.
Step 2 - Complete the CIX Markets application form
- The second step in the account registration process is to complete a short and simple registration form.
- Once the registration form has been completed, the applicant can accept the privacy policy and click “Continue”.
Step 3 - Required documents
- Send the required documentation to CIX Markets and fund your account to start trading
CIX Markets Fees, Spreads, and Commissions
- CIX Markets offers a sophisticated fee, spread, and commission structure across its three trading venues: MIDPOINT, ASPEN, and ASPEN VERT.
- MIDPOINT is a dark market using discrete matches to minimize post-trade price impact, while ASPEN and ASPEN VERT are visible markets with optimized matching delays to enable larger posted sizes and tighter spreads.
- All venues are designed for efficient execution with no monthly costs, leveraging advanced technology to reduce slippage and improve liquidity.
- Additional features include fractional share trading, extended hours trading, and the elimination of odd-lot constraints, providing flexibility and accessibility for all investors.
What are the typical fees and commissions at CIX Markets?
CIX Markets offers competitive trading fees with transparent commission structures, ensuring traders know the cost of each transaction upfront. Fees are designed to be minimal while supporting the platform’s advanced trading features and efficient trade execution.
How does CIX Markets handle spreads and trading costs?
CIX Markets provides tight spreads across its trading venues, helping to reduce overall trading costs. The platform’s high-performance matching engine ensures accurate pricing, minimizing slippage and maintaining fair market conditions for all participants.
| 🔍 Broker | CIX Markets |
| 📈 Spread Types | Variable |
| 📌 Spreads From (pips) | From 1 Pip |
| 💵 Fees | Yes |
| 💳 Commissions (Zero Spread Account) | Yes |
CIX Markets Trading Platforms
- The customizable nature of the CIX Markets Trading Platforms means traders can create their own preferred trading layouts.
- Together with a professional charting package and numerous risk management tools, the platform offers an extremely comprehensive trading environment for all experience levels.
CIX Trader
- CIX Markets developed its own in-house CIX Trader to deliver FX trading on a professional level, packed with sophisticated tools and fast, secure software.
- The platform CIX Trader is available as a mobile version on IOS tablets and phones as well as Android tablets and phones.
- This online trading platform is a fast, secure, and flexible way to trade in today’s markets. Once logged in, you will have 24/5 access to a broad range of liquid financial trading instruments.
- CIX Trader platform is also highly customizable, enabling you to design your own layouts and many other features, which will let you appreciate the traditional look of a desktop platform, giving you more control over the information you can view.
MetaTrader4
- If you still wish to trade through MetaTrader4, CIX Markets offers you this option as well.
- MT4 platform brings all known features with all the necessary tools and resources, automated trading programs, EAs, and various versions suited to every device.
- MetaTrader 4 is one of the most popular CFD and Forex trading platforms in the world.
- It provides the necessary tools and resources to analyze the price dynamics of financial instruments, make trade transactions, and create and use automated trading programs. MetaTrader4 is available for PC, Mac, Linux, iOS, and Android.
What trading platforms does CIX Markets offer, and what features do they include?
CIX Markets provides a suite of trading platforms designed for both professional and retail investors, offering fast execution, advanced charting tools, and real-time market data to ensure efficient and informed trading.
Can I access CIX Markets platforms on different devices?
The platforms support seamless integration with order management systems, allow customizable interface layouts, and are accessible via desktop, web, and mobile devices, enabling trading anytime and anywhere.
CIX Markets Deposit fees and deposit methods
- Compared to other brokers, the minimum deposit amount that CIX Markets requires when traders register a live account is quite high.
- CIX Markets offers traders various payment or deposit methods that can be used when funding accounts.
- Withdrawals usually must be returned by the same method used to deposit and to the same bank account. CIX Markets accepts the following deposit methods:
- CIX Markets does not levy additional fees, and third-party charges may be applicable. Funds generally take 24 hours to clear. USD, EUR, ZAR, and GBP are accepted as deposit currencies.
| 💠 Feature | 💰 Deposit | 💸 Withdrawal |
| 🏦 Payment Methods | Bank Transfer, Credit/Debit Cards, E-wallets, Crypto | Bank Transfer, Credit/Debit Cards, E-wallets, Crypto |
| ⏱️ Processing Time | Instant to 1 business day (depending on method) | 1–3 business days (depending on method) |
| 💵 Minimum Amount | $50 | $50 |
What deposit methods are available at CIX Markets?
CIX Markets allows deposits through a variety of methods, including bank wires and electronic transfers, with most standard options available for both individual and institutional clients. Deposit processing times are typically fast, ensuring funds are available for trading without unnecessary delays.
Are there any fees for depositing funds at CIX Markets?
Deposit fees at CIX Markets are minimal or waived depending on the method used, with bank wire transfers sometimes incurring a nominal fee while electronic deposits are usually free, allowing traders to fund their accounts cost-effectively.
CIX Markets Leverage
- CIX Markets offers a modern trading platform designed to enhance market access and performance.
- While specific leverage details are not explicitly mentioned on their website, CIX provides features such as fractional share trading, extended hours trading, and 1-share minimums, which suggest a focus on flexibility and accessibility for investors.
- Their infrastructure, powered by IntelligentCross, aims to deliver efficient trade execution and reduced slippage.
- For precise information on leverage offerings, it's recommended to consult directly with CIX or refer to their official documentation.
| 🔍 Broker | 🥇 CIX Markets | 🥇 Alvexo | 🥇 RoboForex |
| 💰 Minimum Deposit | $500 USD | $500 USD | $10 USD |
| ZAR | R7 500 ZAR *at the time of writing | R7 500 ZAR | R150 ZAR |
| 🎉 Bonus | No | No | Yes |
| ☪️️ Islamic Account | No | No | Yes |
| 💻 MT4 | Yes | Yes | Yes |
| 📝Sign up | 👉 Open Account | 👉 Open Account | 👉 Open Account |
CIX Markets Research
- CIX Markets Research is a Canadian-based alternative trading system (ATS) that aims to revolutionize equity trading by offering a modern, high-performance platform tailored to the needs of today's investors.
- Operating under the brand CIX, the platform is powered by IntelligentCross, a leading U.S.-based matching engine.
- CIX provides three distinct trading venues: MIDPOINT, ASPEN, and ASPEN VERT, each designed to cater to different trading strategies and preferences.
- The MIDPOINT venue functions as a dark market, executing trades milliseconds apart to minimize post-trade price impact.
CIX Markets Awards
- The CIX Startup Awards, presented by the Canadian Innovation Exchange (CIX), is Canada's premier startup awards program.
- It showcases the nation's most innovative tech companies, selected by a committee of over 150 esteemed North American investors.
- The awards recognize startups across various stages and sectors, including climate technology, medtech, fintech, and AI.
- Winners are honored at the CIX Summit, an annual event held in Toronto, where they pitch their ventures to a global audience of investors and industry leaders.
- The program aims to amplify the visibility of Canadian startups and foster connections that drive growth and investment opportunities.
Customer Reviews
⭐Aristos Panteli, Senior Account Manager Aristos Panteli serves as a Senior Account Manager, providing expert guidance and personalized support to clients. ⭐Great Assistance from Aristos Panteli! Clients consistently highlight the great assistance received from Aristos Panteli, noting his professionalism and responsiveness. ⭐I Have Worked with Many Different… I have worked with many different brokers and service providers, and Aristos Panteli stands out for his knowledge, efficiency, and commitment to client satisfaction.
Conclusion
CIX Markets is a dependable FX brand, trading in a wide range of products through both the popular MT4 and its proprietary CIX Trader. Being part of the well-known and well-established firm CCC brings a great opportunity for traders of different sizes or levels. With its reasonable costs, good technical optimization, and trading solution, CIX Markets is worthy of consideration. You may also rest assured that as a regulated broker, your money is safe, along with a convenient trading environment, which is indeed important when choosing a broker. In order to acquire a license from the UK financial watchdog, brokers must provide proof of financial stability: they must hold net tangible assets of at least €730 000.
Disclaimer
CIX Markets is a trading name of City Credit Capital (UK), which in turn is authorized and regulated by the Financial Conduct Authority. (FCA Registered Number 232015). CCC is registered in England and Wales with Companies' House. Registered Number 04343251.Tax treatment depends on the individual circumstances of each client. Tax law can change or may differ depending on the jurisdiction in which you are resident. City Credit Capital (UK) Limited does not accept US customers. CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage.
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Frequently Asked Questions
What is CIX Markets?
CIX Markets is a Canadian alternative trading system offering advanced equity trading platforms such as IntelligentCross MIDPOINT, ASPEN, and ASPEN VERT, delivering efficient, flexible, and fair access to Canadian securities for institutional and retail investors.
Who can access CIX Markets?
Only registered Canadian broker-dealers in good standing with the Canadian Investment Regulatory Organization (CIRO) can become subscribers and access CIX IntelligentCross Canada, ensuring a regulated, compliant, and secure trading environment.
What securities can be traded on CIX?
CIX supports trading of all Canadian-listed securities, including those on the Toronto Stock Exchange, TSX Venture Exchange, CBOE, and Canadian Securities Exchange, providing investors with comprehensive market coverage.
What are the operating hours of CIX?
CIX IntelligentCross operates during regular Canadian market hours, typically 9:30 AM to 4:00 PM ET, while ASPEN VERT extends trading from 7:00 AM to 8:00 PM ET, accommodating pre- and post-market activities.
What matching models does CIX use?
CIX uses two matching models: MIDPOINT, a dark book accepting non-displayed midpoint orders, and ASPEN, a visible limit order book, each designed to optimize liquidity, price stability, and efficient execution.
What is the fee structure on CIX?
CIX offers multiple fee structures across its order books. ASPEN uses a Maker/Taker model, ASPEN VERT uses a Taker/Maker model, and MIDPOINT operates on a Pay/Pay model, supporting diverse trading strategies for different participants.
Does CIX support fractional share trading?
Yes, CIX IntelligentCross ASPEN VERT supports fractional share trading, allowing investors to trade smaller increments, making investment strategies more precise and improving accessibility for retail participants.
Can orders be updated during matching?
Yes, CIX allows continuous order management. Traders can update or cancel orders anytime prior to a match event, providing flexibility, control, and the ability to adjust strategies in real time.
How does CIX ensure price stability?
CIX uses optimization cycles that calculate individualized matching schedules for each security, minimizing price impact and maximizing liquidity, which enhances price stability and improves trading efficiency.
Is CIX an approved ATS in Canada?
CIX is in the process of obtaining regulatory approval to operate its order books in Canada. Once approved, it will be regulated by the Ontario Securities Commission and CIRO, ensuring full compliance with Canadian regulations.
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