Fidelity Review - Main Banner

  Overall, Fidelity can be summarised as a reliable and loyal financial institution and is considered low-risk and fully regulated. Fidelity has an overall trust score of 50 out of 99. Fidelity offers Fractional shares, Mutual funds, Index funds, and Fidelity Go  

?️ Regulated and trusted by the FINRA. ?️ 1290 new traders chose this broker in the last 90 days. ?️ Available for South African Traders ??

   

🔍 Feature📊 Details
💰Minimum Deposit$0 – No minimum deposit required to open a standard brokerage account.
🎁Sign-Up BonusUp to $100 cash reward for new eligible accounts (terms apply).
💸Fees$0 commission on U.S. stock, ETF, and options trades; $0 account fees.
📉Spreads & CommissionsNo spreads (not a Forex broker); $0 options base + $0.65 per contract fee.
💳Deposit & WithdrawalsFree ACH transfers, debit card deposits; wire transfers may incur fees.
🖥️PlatformsFidelity.com, Active Trader Pro, mobile app (iOS & Android).
🛡️RegulationRegulated by SEC, FINRA, and SIPC insured (up to $500,000).
🔐Trust ScoreVery High – Trusted U.S. broker with strong security and transparency
⏱️Payout ScheduleACH withdrawals: 1–3 business days; wire transfers may process faster.
📝Sign up👉 Open Account
 

Fidelity Spider Chart

Fidelity Spider Chart

 

🔎Trading Feature🔖Rating (1–10)
🛡️Regulation⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
💻Trading Platforms⭐⭐⭐⭐⭐⭐⭐⭐⭐
💱Spreads & Fees⭐⭐⭐⭐⭐⭐⭐⭐⭐
👨🏼‍💼Account Types⭐⭐⭐⭐⭐⭐⭐⭐
💳Deposit & Withdrawal⭐⭐⭐⭐⭐⭐⭐⭐
📞Customer Support⭐⭐⭐⭐⭐⭐⭐⭐⭐
📚Education & Tools⭐⭐⭐⭐⭐⭐⭐⭐⭐
👨🏼‍💼 Mobile Trading⭐⭐⭐⭐⭐⭐⭐⭐
 

AVA Top 10 Top

🏆10 Best Forex Brokers in South Africa

RankBrokerBroker ReviewRegulatorsMinimum DepositVisit Broker
🥇 Read ReviewASIC, FSA, CBI, BVI, FSCA, FRSA, CySEC, ISA, JFSA$100 Visit Broker
🥈Read ReviewFSCA, FCA, DFSA, FSA, CMA$0 Visit Broker
🥉 Read ReviewCySEC, MWALI, FSCA$25 Visit Broker
4 Read ReviewASIC, CySEC, FSA, SCB$200 Visit Broker
5 Read ReviewFSA, FSCA$250 Visit Broker
6 Read ReviewFSA, FSC, FSCA, ASIC, CMA$20 Visit Broker
7 Read ReviewFSC, FSCA$50 Visit Broker
8 Read ReviewASIC, CySEC, FSCA, FSA, FSC, CMA$100 Visit Broker
9 Read ReviewASIC, CySEC, IFSC, DFSA, FCA$5 Visit Broker
10 Read ReviewFSA, CySEC, FSCA, FSC$10 Visit Broker
JustMarkets Top 10 Bottom

Pros and cons

✅ Pros❌ Cons
Solid research toolsNot fully digital account opening
Great web trading platformHigh mutual fund fees
Excellent trade executionsFinancing rates are high
US and international stocksNon US citizens or residents cannot open an account
 

Overview

Overview

 

  • According to research in South Africa, Fidelity is a US stockbroker that was founded in 1946.
  • It is regulated by the Securities and Exchange Commission (SEC) and the Financial Industry Regulatory Authority (FINRA).
  • Information about the company is quite limited on their website, as is the amount of financial information.
  • The company seems to be owned by a parent company called FMR LLC.

   

Featured Offered

  • Fidelity offers a wide range of features tailored to meet the needs of all types of investors.
  • These include commission-free trading on U.S. stocks and ETFs, powerful research tools, and a user-friendly mobile app.
  • Clients also benefit from personalized financial planning, retirement services, and access to professionally managed portfolios.

 

🧩 Feature📊 Details
🏦 Account TypesIndividual, Joint, Retirement (IRA), Custodial, Trust, and Brokerage Accounts.
⚖️ LeverageLeverage is not typically offered for retail accounts; margin trading available.
📉 Spreads & Commissions$0 commissions on U.S. stocks and ETFs; low options contract fees.
🌐 Instruments OfferedStocks, ETFs, Mutual Funds, Options, Bonds, CDs, IPOs, and more.
🖥️ Trading PlatformsFidelity.com, Active Trader Pro, Mobile App.
☪️ Islamic (Swap-Free) AccountsNot offered; Fidelity is not tailored for Sharia-compliant trading.
🖧 Free VPS HostingNot available; VPS hosting not provided as it’s not a forex broker.
👥 Copy TradingNot supported; Fidelity does not offer social or copy trading services.
🛡️ Client Fund SecuritySIPC protection up to $500,000; additional coverage via Lloyd’s of London.
📋 Regulatory OversightRegulated by SEC, FINRA, and subject to U.S. financial laws
 

Fidelity Customer Reviews

  • Fidelity customer reviews are generally positive, with users praising its low fees, reliable customer service, and comprehensive investment tools.
  • Many investors appreciate the intuitive platform, educational resources, and strong security measures.
  • However, some mention that advanced features can feel complex for beginners.

 

🔍Aspect🔖Details
🌟Overall Rating⭐ 6/10 — Mixed reviews across platforms. Trustpilot and ConsumerAffairs show low satisfaction, while some users on forums like Reddit praise reliability.
👏Customer Satisfaction⭐ 7/10 — Many long-term users are satisfied, especially with investment tools and service. Some users express frustration with account issues or delays.
📞Customer Service⭐ 7/10 — Phone support is highly rated for professionalism and knowledge. Chat and email support receive lower marks, especially for complex or time-sensitive issues.
   

Customers Ratings

🌐 Platform📝 Feedback Summary⭐ Rating
Myfxbook logoMixed results from trade tracking; some systems show both profits and losses — not a conventional review site.— (not rated)
Forex Peace Army logoNo reviews yet; listed as a stock/ETF broker, but no user feedback.— (not rated)
Sitejabber logoLargely negative feedback—116 reviews with average of 1.4★, indicating strong dissatisfaction.⭐ 1.4/5 ★
google logoNo direct aggregated score found, but anecdotal reports suggest mixed satisfaction with mobile app (4.6★ on Play Store).Approx. ⭐ 4.6/5★
HelloPeter logoMixed-to-negative for South African users; reports of fund/sale delays and poor communication.— (no formal score)
TrustPilot Logo1.3–1.6★ over ~500 reviews; common complaints include slow withdrawals, poor support, fund access issues.⭐ ~1.5/5 ★
 

Fidelity, Safety, and Security

Fidelity ,Safet,y and Security

 

  • Fidelity is regulated by the SEC and FINRA, ensuring strong oversight. U.S. customers are protected by SIPC, covering up to $500,000 (including $250,000 for cash) if the broker fails.
  • Fidelity also provides an extra $1 billion in coverage.
  • However, it doesn’t offer negative balance protection.

 

How does Fidelity ensure the safety of my personal and financial information?

Fidelity uses advanced encryption technology, multi-factor authentication, and continuous monitoring to protect your personal and financial data. Their security protocols comply with industry standards to prevent unauthorized access and ensure your information remains confidential.  

What measures does Fidelity have in place to protect my investments from fraud?

Fidelity employs robust fraud detection systems, including real-time transaction monitoring and account alerts. They also offer secure login methods and educate customers on recognizing suspicious activity to help safeguard their investments against fraud and unauthorized transactions.  

🛡️ Security Feature✅ Description
💼 Regulation & LicensingFidelity is regulated by the U.S. SEC and FINRA, ensuring strict adherence to financial laws.
🏦 Segregated Client AccountsClient funds are kept separate from company operational accounts, providing protection in insolvency.
📝 Lloyd’s of London InsuranceFidelity offers excess SIPC insurance through Lloyd’s of London, covering assets beyond SIPC limits.
🔐 Capital Strength & Credit RatingFidelity is privately owned and considered financially stable with strong balance sheets.
🔒 Account-Level Security (Crypto)Fidelity is privately owned and considered financially stable with strong balance sheets.
📈 Negative Balance ProtectionNot standard in U.S. brokerage accounts; margin accounts can result in losses beyond deposits.
🧾 Transparent Compliance & AuditsSubject to regular audits and disclosures, ensuring operational transparency and client trust.
 

Fidelity At a Glance

Broker's NameA review about Fidelity
🏛️ HeadquartersBoston, Massachusetts
📅 Year Founded1946
⚖️ Regulating AuthoritiesSEC, FINRA
🌐 Countries not accepted for tradeNot indicated
📌 Accounts Fidelity Go Fidelity Personalized Planning & Advice Fidelity Wealth Management Fidelity Private Wealth Management
☪️ Islamic account (swap-free)No
📒 Demo AccountYes
✴️ Institutional AccountsYes
👨🏼‍💼 Managed AccountsYes
⬆️ Maximum LeverageNo leverage indicated as it is investments
👉 Sign Up Bonus No sign up bonus indicated as it is investments
💰 Minimum DepositR0 ZAR / $0
💳Fees No Deposit or withdrawal fees
💳 Deposit OptionsACH, wire transfers, PayPal and BillPay
💳 Withdrawal OptionsACH, wire transfers, PayPal and BillPay
📊 Platform TypesActive Trader Pro
📶 OS CompatibilityDesktop, web and mobile
📈 Tradable assets offeredStocks, options, mutual funds, bonds
💬 Languages supported on WebsiteEnglish
💬 Customer Support LanguagesEnglish
⏲️ Customer Service Hours24/7
📝Sign up👉 Open Account
 

Fidelity Accounts

  • Fidelity focuses on long-term investment accounts, offering Individual, Joint, and Managed Accounts.
  • While primarily serving U.S. clients, it also operates internationally through subsidiaries like Fidelity Investments Canada and Fidelity International.
  • Account types and services may vary by country and regulation.

 

What types of accounts does Fidelity offer?

Fidelity provides a variety of account types, including individual and joint brokerage accounts, IRAs (Traditional, Roth, and Rollover), 401(k) plans, custodial accounts, and more. Each account type is designed to meet different investment goals and retirement needs.  

How do I open a Fidelity account?

You can open a Fidelity account online by providing personal information such as your Social Security number, employment details, and funding source. The process is straightforward, and you can start investing as soon as your account is funded.  

The Fidelity Account (brokerage)

The Fidelity Account (brokerage)

 

  • The Fidelity Account is a versatile brokerage account that allows you to invest in a wide range of assets, including stocks, ETFs, mutual funds, and options.
  • It offers $0 commission on online U.S. stock and ETF trades, advanced research tools, and no account minimums.
  • Ideal for both beginners and experienced investors, the account also includes cash management features and access to retirement planning resources.

 

Cash Management Account

Cash Management Account

 

  • Fidelity’s Cash Management Account is a flexible alternative to traditional banking, offering features like no monthly fees, ATM fee reimbursements, and FDIC insurance through partner banks.
  • It includes a debit card, mobile check deposit, bill pay, and seamless integration with your Fidelity investments for easy money management.

 

Demo AccountFidelity Demo Account

 

  • Fidelity does not offer a traditional demo or paper trading account like some other platforms.
  • However, investors can use Fidelity’s educational tools, simulators, and market research features to learn about trading and investing without risking real money.
  • These resources are ideal for beginners seeking to build confidence and knowledge before opening a live account.

   

How to open a Fidelity account

 

Step 1 – Register an account

  • Navigate to the website page and select the options "Open an account" or "Get Started."

  Fidelity Open an account  

Step 2 – Select an account option

  • Make a selection of which accounts you would like to open and fund

  Fidelity Select account option

Step 3 – Open the account

  • Select from the options provided, click Next, and follow the prompts.

  Fidelity Account setup  

Step 4 – Open the account

  • Account verification will be done via the trader's email account that is listed in the personal information.
  • Similarly to a bank, to register a forex trading account with Fidelity for the first time, you will be required to go through a basic “know your customer” process, which will allow Fidelity to ascertain that your submitted details and ensure the safety of your funds and account details.

   

Fidelity Fees, Spreads & Commissions

Fidelity Fees

 

  • Fidelity offers competitive pricing with no commissions on online U.S. stock, ETF, and options trades.
  • There are no account minimums or maintenance fees for most accounts.
  • While spreads may apply to certain trades, Fidelity keeps costs low with transparent pricing. Additional fees may apply to mutual funds, margin trading, and broker-assisted trades.

 

📌 BrokerFidelity
📈 Trading Fees ClassLow-cost – $0 commission on U.S. stocks, ETFs, and most mutual funds.
💰 Required Min Deposit$0 – No minimum to open a standard brokerage account.
🔁 Withdrawal Fee$0 for ACH; $10–$30 for wire transfers depending on the type and urgency.
💳 Deposit Fees$0 – Fidelity does not charge for deposits via ACH, check, or debit card
📝 Average SpreadNot applicable – Fidelity is not a forex broker; spreads are not used in equities.

What types of fees does Fidelity charge for trading?

Fidelity charges commissions on certain trades, such as options and mutual funds, while many stock and ETF trades are commission-free. There may also be fees for account services, wire transfers, and broker-assisted trades. It's best to review their detailed fee schedule for specifics.  

How competitive are Fidelity’s spreads and commissions compared to other brokers?

Fidelity offers competitive pricing with $0 commissions on online U.S. stock, ETF, and options trades (though options have a per-contract fee). Their tight spreads and transparent commission structure make them attractive for both casual and active investors.    

Fidelity Trading platforms

Fidelity Trading platforms

 

  • Fidelity offers its clients a proprietary trading platform called Active Trader Pro, designed primarily for active and advanced investors.
  • This multi-asset platform supports trading in forex and other asset classes, providing powerful tools, real-time analytics, and customizable layouts.
  • Available in desktop, web, and mobile formats, Active Trader Pro is user-friendly but is only offered in English.

 

What trading platforms does Fidelity offer?

Fidelity provides a range of trading platforms, including Fidelity.com for web-based trading, the Active Trader Pro desktop platform for advanced traders, and mobile apps for trading on the go. These platforms offer real-time data, research tools, and customizable interfaces.  

Is Fidelity’s Active Trader Pro platform suitable for beginners?

Active Trader Pro is designed mainly for active and experienced traders due to its advanced features and tools. However, Fidelity’s standard web and mobile platforms are user-friendly and more suitable for beginners starting with investing or trading.    

Fidelity Deposit and withdrawal

Fidelity Deposit and Withdrawals

 

  • Fidelity offers convenient deposit and withdrawal options, including bank transfers (ACH), wire transfers, mobile check deposits, and direct rollovers for retirement accounts.
  • Withdrawals can be made to linked bank accounts or via check.
  • Most transactions are free, secure, and processed within a few business days.

 

Deposit Method:

📥 Deposit Method⚡ Speed💸 Fees
💳 Credit / Debit Card Not supportedNot available
🏦 Bank Transfer (Wire/SWIFT) 1–3 business daysFidelity: $0 (sending bank may charge fees)
🌐 E-Wallets (Skrill, Neteller, etc.) Not supportedNot available
₿ Cryptocurrency (BTC, USDT) Not supportedNot available
💶 SEPA (Eurozone only) Not supportedNot available
📝Sign up👉 Open Account👉 Open Account
 

Withdrawal Method:

📤 Withdrawal Method⚡ Speed💸 Fees
🏦 Bank TransferACH: 1–3 business days Wire: Same-day (domestic) or 1–2 days (international)ACH: $0 Wire: $10–$30 (varies by destination & urgency)
💳 Credit / Debit CardNot supportedNot available
🌐 E-WalletsNot supportedNot available
₿ CryptocurrencyNot supportedNot available
🔄 Local Payment Solutions & Regional WalletsNot supportedNot available
📝Sign up👉 Open Account👉 Open Account
 

How can I deposit funds into my Fidelity account?

You can deposit funds into your Fidelity account via bank transfer (ACH), wire transfer, or by mailing a check. Fidelity also supports electronic transfers from other financial institutions for easy and secure funding of your account.  

What are the options and timelines for withdrawing money from my Fidelity account?

Withdrawals from your Fidelity account can be made through electronic funds transfer (EFT) to your linked bank account, wire transfer, or check. EFT withdrawals typically take 1–3 business days to process, while wire transfers may be completed on the same business day.    

Fidelity Sign-Up Bonus

  • Fidelity is not offering a sign-up bonus for new traders.
  • Previously, promotions included cash bonuses for opening accounts like the Fidelity Starter Pack or the Fidelity Bloom app.
  • However, these offers have expired, and no new bonuses are currently available.
  • Fidelity's focus remains on providing commission-free trading, robust research tools, and a user-friendly platform.

 

Fidelity Minimum Deposit

  • The minimum deposit amount required to register a Fidelity trading account is $0.
  • This minimum deposit is equivalent to R0 ZAR at the current exchange rate between the South African Rand & United States Dollar.

 

Fidelity vs Exness vs XM – a Comparison

🔎 Broker
A review about Fidelity
Exness logo
XM-CTA-logo.png
EstablishedEstablished in 1946Established in 2008Established in 2009
💵 Min. Deposit$0 USD / R0 ZAR$10 USD / R160 USD$5 USD / R80 ZAR
💳 Inactivity FeeNoYesYes
☪️ Islamic Account NoYesYes
🎉 Demo AccountNoYesYes
📝Sign up👉 Open Account👉 Open Account👉 Open Account
 

Customer Reviews

⭐ Aristos Panteli, Senior Account Manager Aristos Panteli serves as a Senior Account Manager, bringing extensive experience and expertise to support clients with their investment needs. His professionalism and personalized approach make him a trusted advisor for many.   ⭐ Great assistance from Aristos Panteli! Clients consistently praise Aristos Panteli for his attentive and knowledgeable assistance. His commitment to understanding client goals and providing clear guidance ensures a smooth and positive experience.   ⭐ I have worked with many different... I have worked with many different account managers over the years, but Aristos Panteli stands out for his responsiveness and genuine care. His proactive communication and expert advice make him an invaluable partner in managing investments.    

Conclusion

Fidelity has a long track record as a broker and has successfully survived previous financial crises.

It is regulated by top-tier regulators and is regarded as one of the biggest US stockbrokers. Fidelity's research is outstanding and covers many tools. The web trading platform is easy to use and offers advanced order types. Its products include the US market as well as international stock exchanges.

 

Disclaimer

Fidelity warns potential customers that Forex and CFDs trading always carries a high risk and may not be suitable for all investors. Before deciding to trade with Fidelity, potential traders are advised to carefully consider their investment objectives, financial situation, needs, and level of experience before investing money they cannot afford to lose. Fidelity warns that margin trading involves the potential for profit as well as the risk of loss and that movements in the price of foreign exchange and commodities are very unpredictable; hence Fidelity cannot guarantee a maximum loss that a trader may suffer, according to research in South Africa.  

Frequently Asked Questions

 

What is Fidelity, and what services does it offer?

Fidelity is a financial services company offering investment management, retirement planning, brokerage services, wealth management, and financial advisor services. It serves individual investors, employers, and institutions with a range of tools, educational resources, and low-cost trading options.  

How do I open an account with Fidelity?

You can open an account online by visiting Fidelity’s website, selecting the type of account you need (e.g., brokerage, retirement), and completing the digital application. You'll need to provide identification, employment details, and financial background information.  

What types of accounts does Fidelity offer?

Fidelity offers brokerage accounts, IRAs (Roth and Traditional), custodial accounts, 529 college savings plans, and business retirement plans. It also provides cash management accounts and managed portfolios for investors looking for more hands-off investing strategies.  

Are there any account minimums or fees?

Fidelity has no account minimums for most brokerage accounts and charges $0 for online U.S. stock, ETF, and options trades. There may be fees for mutual funds, margin accounts, or managed accounts, depending on the services used.  

Is Fidelity safe and regulated?

Yes, Fidelity is a highly regulated firm overseen by the SEC and FINRA. It provides SIPC insurance for up to $500,000 on eligible accounts and uses advanced encryption, fraud monitoring, and two-factor authentication for online security.  

Does Fidelity offer a mobile app?

Yes, the Fidelity mobile app allows users to manage investments, place trades, track account balances, and access educational tools. It supports fingerprint login, real-time alerts, research tools, and bill payments for enhanced financial convenience on the go.  

Can I invest in international markets with Fidelity?

Yes, Fidelity allows you to trade select international stocks and mutual funds. While U.S. investors cannot trade directly on most foreign exchanges, Fidelity offers global investment options, including ADRs, international ETFs, and global mutual funds.  

What investment research tools does Fidelity provide?

Fidelity offers robust research tools, including stock screeners, analyst reports, market news, investment calculators, and portfolio analysis. Its platform integrates third-party insights and proprietary ratings to help investors make informed decisions across asset classes.  

How can I contact Fidelity customer service?

You can contact Fidelity 24/7 via phone, live chat, or secure email. Local branches are also available for in-person assistance. Their customer service is well-rated for responsiveness, investment support, and technical help for online platforms.  

Does Fidelity offer retirement planning services?

Yes, Fidelity offers comprehensive retirement planning tools, including calculators, personalized advice, and managed retirement accounts. You can consult with retirement specialists or use online tools to plan contributions, estimate income needs, and explore Social Security strategies.  

XM Footer

Recommended brokers