Open:
Prev close:
Range:
Volume:
Bid:
Bid Volume:
Offer:MTN Contact Details and Information
The MTN Group Limited (MTN) is a telecommunications giant that provides mobile phone service. MTN’s contact information for South African customers includes a phone number and physical location.
| 🔎 Company | 🥇 MTN |
| 📌 Type | Public |
| 📍 Traded as | JSE: MTN |
| ⚙️ Industry | Telecommunications |
| ✅ Founded | 1994 |
| ☑️ Headquarters | Johannesburg, South Africa |
RECOMMENDED JSE BROKER
🛡️ Trust Score
97%
Avatrade - #1 JSE Trading Platform
- Time to open Account - Only 12 Hours
- Low Commissions
- Invest in any JSE Top 40 Share
RECOMMENDED JSE BROKER
🛡️ Trust Score
97%
Avatrade - #1 JSE Trading Platform
- Time to open Account - Only 12 Hours
- Low Commissions
- Invest in any JSE Top 40 Share
MTN Contact Details and Information – 6 Key Point Quick Overview
- ✅ MTN Company Overview
- ✅ MTN Head Office
- ✅ MTN Ownership
- ✅ MTN Contact Details
- ✅ MTN Complaints Management
- ✅ How do I contact MTN regarding my shares?
MTN Company Overview
The MTN Group Limited (MTN) was established in 1998 and is a telecommunications giant that provides mobile phone service. The firm’s services span the realms of consumer, digital, and enterprise.
- MTN’s sectors are:
- South Africa
- Nigeria
- South and East Africa and Ghana (SEAGHA)
- West and Central Africa (WECA)
- The Middle East and North Africa (MENA)
MTN provides voice, data, and digital services to retail clients and serves businesses and government agencies throughout the globe with its enterprise solutions. As a dedicated partner to SMEs, corporates, and the public sector, it provides services to businesses to foster agility and development through connection, communication, and collaboration solutions across ICT infrastructure. Furthermore, MTN invests in mobile platforms, applications, and online initiatives to provide its customers with financial services, entertainment, and conveniences like online shopping. MTN was listed on the Johannesburg Stock Exchange (JSE) under the ticker “MTN” in 1995.
MTN Shares can be bought via ABSA, Capitec Bank, EasyEquities, FNB, Nedbank, and Standard Bank.
MTN Head Office
MTN is headquartered at the following address: Innovation Centre, 216 14th Avenue, Fairland, Johannesburg.
MTN Ownership
The Group President, CEO, and Executive Director for MTN is Ralph Mupita. At the same time, the Chairperson of the Board is Mcebisi Jonas. MTN’s 5 major shareholders are as follows:
| 🔎 Shareholder Name | 📊 Equities | 📌 Percentage Ownership |
| Public Investment Corporation (SOC) Ltd. | 414,798,034 | 22% |
| M&G Investment Managers (Pty) Ltd. | 99,112,586 | 5.2% |
| MTN Zakhele Futhi (RF) Limited | 76,835,378 | 4% |
| The Vanguard Group, Inc. | 56,636,376 | 3% |
| Capital Research & Management Co. | 27,725,125 | 1.4% |
MTN Contact Details
Below is MTN’s contact information for South African customers, including a phone number and physical location. If you have any questions about getting set up with MTN, changing or canceling your current plan, or signing up for MTN internet, prepaid service, or anything else, you can easily reach out to the team below. In addition, the official website (mtn.co.za) provides links and information about MTN goods in addition to contact data.
Contact Numbers
- MTN users can contact MTN by dialing 135 from a cell phone.
- Non-MTN users can contact MTN by dialing 083 135 from a cellphone.
Contact Form
Those who want to contact MTN using the contact form can follow these steps:
- Navigate to mtn.co.za
- Go to “Contact Us”
- Complete the email query form by providing your First and Last Name, email address, and cellphone number.
- Choose s subject from the dropdown list and enter a message (up to 500 characters).
- Next, accept MTN’s privacy policy and complete the reCAPTCHA before submitting your query.
Email Addresses
For general queries, customers and non-customers can send an email to customercare@mtn.com. To report any fraudulent activities, users can email CRFraudqueries@mtn.com.
Postal Address
Users can direct their queries or complaints to MTN’s postal address as follows: Private Bag 9955, Cresta, 2118, South Africa.
Social Media Platforms
MTN is active across several social media platforms and messaging apps, including:
MTN Complaints Management
Those who have engaged with MTN through various communication channels and who have not received any response within 14 days can contact the Complaints Management using the following channels:
- Email – Complaints@mtn.com
Furthermore, if complaints are not resolved within 14 days, users can escalate the matter to ICASA by contacting them in the following ways:
- Email – consumer@icasa.org.za
- Telephone – 012 568 300/3001
Lastly, MTN is a member of the Consumer Goods and Service Ombudsmen. The contact details are as follows:
- Complaints@cgso.org.za
- info@cgso.org.za
- Telephone – 0860 000 272
How do I contact MTN regarding my shares?
If you have queries regarding MTN Zakhele Futhi Shares, you can contact Shareholder Services on the following:
- Telephone – 083 900 6863
- Email – SSA-ZakheleFuthi@Nedbank.co.za
Frequently Asked Questions
Can I contact MTN customer care on WhatsApp?
You can contact MTN on WhatsApp by clicking the icon on the official website or by sending MTN a message via WhatsApp at 083 123 0011.
How can I resolve MTN network issues?
You can report network issues using your “MyMTN” app, send a message to MTN via social media, email customer support, use the Live Chat function on the MTN website, or call MTN customer support.
How do I complain to MTN?
You can write your complaint to MTN’s Complaints department at complaints@mtn.com.
Top 4 Brokers
